ADMINISTRATIVE TASKS
ADMINISTRATIVE SUPPORT
Building and managing databases - Online file management - Data entry - Creating forms - Preparing slideshows - Creating PDFs - Setting up spreadsheets - Drafting presentation documents - Updating records - Creating questionnaires
EMAIL MANAGEMENT
Setting up email - Replying to common questions - Flagging important messages needing a reply - Follow up on sent emails - Deleting spam - Unsubscribing from unwanted lists - Tagging and archiving emails - Drafting responses
CUSTOMER SERVICE
Sending emails - Responding to enquiries - Processing payments - Processing refunds
FINANCE
Creating invoices - Processing payments - Sending payment reminders
DOCUMENTATION
Setting up new tools - Creating reports or documentation - Creating and documenting internal processes - Setting deadlines for tasks
TECHNICAL TASKS
WEBSITE BUILD
WordPress - Shopify - Squarespace or Webflow
BLOG/WEBSITE MANAGEMENT
Setting up new sites - Formatting blog posts - Updating plugins - Replace broken links - Adding or removing pages - Adding social media Links - Connecting 3rd party integrations (Zapier)
WEBSITE MAINTENANCE
Running security updates - Setting up new pages - Customizing themes - Installing and updating plugins - Updating links - Creating a custom favicon - Creating contact forms - Testing new pages before launching
ONLINE STORE MANAGEMENT
Setting up store fronts - Uploading product images - Writing product descriptions - Setting up payment options - Adding product SEOs - Setting product categories - Managing inventory - Managing payment systems
CONTENT/PRODUCTION SUPPORT
Sourcing stock images - Editing photos - Uploading posts - Scheduling posts - Adding links - Setting hashtags - Drafting content - Topic researching - Designing flyers and brochures
SEO
Keyword Research - Writing meta tags and descriptions - Tagging images and links - Renaming files - Attribute links for images